Servers interruption on 02/06/2022

In order to reinforce the security of your data, we will have to proceed to a short interruption of our services on 02/06/2022 at 10:00AM Paris time.

For a short period of time, estimated at 15 minutes, our servers will be stopped and then restarted.

For those of you who use Net Device Manager or Sensor Net Connect software for data transfer, there will be no loss of data. It will be stored on your PCs and then transmitted normally as soon as our servers are restarted

For those who use the HTTP POST function of Sensor Net Connect, there will be a short data interruption.

Our new infrastructure will allow us to strengthen the security of your data by installing the servers and backups on different data centers.
We are at your disposal for any questions

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Log4J – You are protected

We do not use the Apache version that is concerned with Zeri Day Log4J vulnerability.

You are therefore not concerned with this security vulnerability.

You are in a safe place !

Printing of graphs

Update on Mars 16th
The PDF printing service has been restored as of this Tuesday, March 16, 2021.
The automated reports have been automatically regenerated and sent to the usual recipients.

We have taken the opportunity to implement an internal solution that no longer uses an external service, in order to avoid a possible unwanted suspension.

We remain at your disposal for any information


The graph printing service has been suspended by our service provider.
This impacts both PDF printouts and automated reports.

We are currently looking for a replacement service.
It should take a few days to find the right service and to do our tests.

We are sorry for the inconvenience and are doing everything possible to limit the downtime.
We will notify you here as soon as the service is restored.

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Free and unlimited alert notifications on your Android Smartphone

You can now get alert notifications on your Android Smartphone.Free alalrm notification for temperature alert.

The main advantage is that is is free and unlimited, in comparison to SMS.

How does it work?

  1. In your Thermotrack-Webserve account, click the check box “Notification” for each Item you like.
  2. Using your smartphone, download Notifications Webserve on Google Play. It’s free.
  3. In the App, enter your login and password (the very same than the one used in thermotrack-webserve.

When you get an alarm notification, you can click on the link and it will open the graph for the selected item.


Easy diagnostic of your installation

You can now remotely get an easy diagnostic of your devices and sensors, directly in Thermotrack-Webserve.
The “Infrastructure” menu shows a copy of the status of your devices and sensors and how the Net Device Manager software works.
This will help you understand the situation when for instance you have non detection alarms

Net Device Manager



How to get this? Read more… Read more Easy diagnostic of your installation

New dashbords

Dashboards are now available directly from the home page.New Dashboard in Thermotrack Webserve
It is easier to access them and to create new ones.

From the Dashboard page, you see the list of exisiting ones

  • Use the icon 2020-05-25 11_15_01-Thermotrack Webserveto open the selected dashboard
  • Use the icon 2020-05-25 11_14_33-Thermotrack Webserveto copy the link so youi can crearte a shoirtcut on your desktop or on your phone

Administrators can also create new dashboards.

Example of an existing Dashboard

Tableau de bord surveillance de température




New: Graphs of alarm periods

From the home page, see the gezneral list of alarms for all items.
we have added the possibilty to get the graph of each alarm directely from this list

Temperature graph


Important new functions

Secure your vos manual checks , program alarm stoppage, and delayed alarms generations, the version updated on Oct 10th 2019 brings you these 3 new functions which you can discover below:

Manual checks

Not all your items are equipped with one of our sensor, we understand this. But you still need to report one or several times a day the value of the display or temperature measured with a mobile thermometer on a sheet of paper. You need to keep that paperwork. Nobody likes this and you may not be sure that these controls are always made in due time.

With the manual checks, you can now secure this and it’s free of charge.

How does it work ?

You can now create items of type “Manual” et indicate how frequently these controls have to de made. For instance, every day, Monday to Saturday, at 8 ap, 12 am and 6pm. You choose which days of the week, the time frames and if  controls are allowed outside these time frames.



You and you colleagues can now report manual reading directly on the home page.
You can do this on the field, using your smartphone.


Useful function: If these manual checks are not done in due time, people who should do so will receive a reminder by SMS or by Email.


  • Manual controls are automatized
  • You can assign controls on a remote site to your colleagues
  • You can control if that is done in due time
  • Youi never forget it
  • You keep track records online for 10 years

This is 100% FREE !

No need to pay. You can create as many “manual” items as you like. Even if you don’t use any of our sensor, its free also.  If you are not yet a customer of us, you can create a free account.

Scheduled Alarms stoppage

Imagine you forecast cleaning or maintenance operations, or holiday periods when your fridges will be stopped.. You want to prevent alarm messages to be sent and avoid receiving unnecessary emails or use your SMS quota..

You can now set alarms to be stopped starting a particular date. If you select alarms stop until a particular day, Thermotrack Webserve will automatically reactivate alarm message at this due date.

How does it work?

Go to the setting page a the items you want to modify and select “Stop sending alarms” choose, “never, till, or starting” and select the appropriate date


On the home page, you will know which items have stopped alarms. See  the status which is automatically updated.


Alarm delays

You can now choose a different alarm delay for high and low alarm level.

What is alarm delays : To prevent alarms being sent too quick in case of door opening or defrost cycles, you can set a grace period during the one, no alarm will be sent. For instance, temperature above 8°C will not generate a high alarms if it last less than 30 minutes and it will last 2 hours below 2°C before it sends a low alarm message.


Thermotrack-Webserve offers you more accuracy. It’s up to you, independently for each sensor.

Print out and Excel export of Justifications

We’ve just added 2 new features in the general list of alarms :

Rapport PDF Temperature dépassées

  • Justification are now in the PDF report of alarms
  • Justification are also exported to Excel

You don’t have to do anything. You are already up to date!

PDF temperature alarm report



Check Me ! The Label that gives you the Temperature

I’s new and it’s cool for your controls on the goQRCode-Sample

From the home page of Thermotrack -Webserve, see the QR Code icon in the left side bar.

It creates a PDF file with QR codes for all your Sensors. Stick them on the corresponding item (on the door fridge for example). Scan it and your phone shows the temperature. In Red if a high alarm, in Blu is a low one and in white if OK ! A click and it shows the graph. So Simple !

QR code TTW

The PDF file with your QR codes fits the Avery Adhesive label size 667.1 x 99.1 cm

But we give you more…

Send your PDF file to We print your QR codes on self adhesive and water resistant labels and send them Free oh charge to you! We’re so cool at Plug and Track  ;)

Don’t know how to scan a QR code ?

  • iPhone : Use the camera. The link simply opens
  • Android : Download any QR Code reader. We like the one of Trend Micro. No adds and it’s free.  Download it here